{"id":1898,"date":"2023-06-07T12:22:12","date_gmt":"2023-06-07T04:22:12","guid":{"rendered":"https:\/\/notionx.com\/?p=1898"},"modified":"2023-06-13T14:49:13","modified_gmt":"2023-06-13T06:49:13","slug":"faq-about-shipment-changes","status":"publish","type":"post","link":"https:\/\/oneship.io\/us\/en\/faq-about-shipment-changes\/","title":{"rendered":"FAQ about shipment changes"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Below are some FAQs when creating shipping:<\/p>\n<p><strong>A. Can I re-execute the order whose shipment has been cancelled?<\/strong><\/p>\n<p>Please distinguish whether the order can be re-executed according to the below status.<\/p>\n<p><strong>Status where shipping methods are changeable:<\/strong><\/p>\n<p><strong>(In these status, shipping methods are changeable.)<\/strong><\/p>\n<ol>\n<li>Preparing (pending , processing, pending to ship)<\/li>\n<li>Returned<\/li>\n<li>Error (Shipment expired)<\/li>\n<\/ol>\n<p><strong>Status where shipping methods are not changeable:<\/strong><\/p>\n<p><strong>(In these status, shipping methods are not changeable.)<\/strong><\/p>\n<ol>\n<li>Shipping<\/li>\n<li>Shipped<\/li>\n<li>Completed<\/li>\n<li>Picked up<\/li>\n<li>Returning<\/li>\n<li>Error (Failed)<\/li>\n<\/ol>\n<p>\uff0aNote: For re-executed shipments, their shipment No. and information on label have been changed, don&#8217;t mistake the labels.<\/p>\n<p><strong>B. Can I cancel the shipment?<\/strong><\/p>\n<p>Shipment can be cancelled before driver pick it up. After driver pick it up, shipments can&#8217;t be cancelled.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1200px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-small:20px;--awb-padding-left-small:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0;--awb-margin-bottom-large:1.5vw;--awb-spacing-left-large:0;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0;--awb-spacing-left-medium:0;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0;--awb-spacing-left-small:0;\" data-motion-effects=\"[{&quot;type&quot;:&quot;&quot;,&quot;scroll_type&quot;:&quot;transition&quot;,&quot;scroll_direction&quot;:&quot;up&quot;,&quot;transition_speed&quot;:&quot;1&quot;,&quot;fade_type&quot;:&quot;in&quot;,&quot;scale_type&quot;:&quot;up&quot;,&quot;initial_scale&quot;:&quot;1&quot;,&quot;max_scale&quot;:&quot;1.5&quot;,&quot;min_scale&quot;:&quot;0.5&quot;,&quot;initial_rotate&quot;:&quot;0&quot;,&quot;end_rotate&quot;:&quot;30&quot;,&quot;initial_blur&quot;:&quot;0&quot;,&quot;end_blur&quot;:&quot;3&quot;,&quot;start_element&quot;:&quot;top&quot;,&quot;start_viewport&quot;:&quot;bottom&quot;,&quot;end_element&quot;:&quot;bottom&quot;,&quot;end_viewport&quot;:&quot;top&quot;,&quot;mouse_effect&quot;:&quot;track&quot;,&quot;mouse_effect_direction&quot;:&quot;opposite&quot;,&quot;mouse_effect_speed&quot;:&quot;2&quot;,&quot;infinite_animation&quot;:&quot;float&quot;,&quot;infinite_animation_speed&quot;:&quot;2&quot;}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-sharing-box fusion-sharing-box-1 has-taglines layout-stacked layout-medium-stacked layout-small-stacked\" style=\"background-color:var(--awb-color1);border-color:#dddddd;--awb-margin-bottom:0px;--awb-wrapper-padding-right:0px;--awb-wrapper-padding-left:0px;--awb-border-bottom:1px;--awb-separator-border-color:#cccccc;--awb-separator-border-sizes:0px;--awb-layout:column;--awb-alignment-small:space-between;--awb-stacked-align-small:center;\" data-title=\"FAQ about shipment changes\" data-description=\"Below are some FAQs when creating shipping:\r\n\r\nA. Can I re-execute the order whose shipment has been cancelled?\r\n\r\nPlease distinguish whether the order can be re-executed according to the below status.\r\n\r\nStatus where shipping methods are changeable:\r\n\r\n(In these status, shipping methods are changeable.)\r\n\r\n \tPreparing (pending , processing, pending to ship)\r\n \tReturned\r\n \tError (Shipment expired)\r\n\r\nStatus where shipping methods are\" data-link=\"https:\/\/oneship.io\/us\/en\/faq-about-shipment-changes\/\"><div class=\"fusion-social-networks sharingbox-shortcode-icon-wrapper sharingbox-shortcode-icon-wrapper-1\"><span><a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Foneship.io%2Fus%2Fen%2Ffaq-about-shipment-changes%2F&amp;t=FAQ%20about%20shipment%20changes\" target=\"_blank\" rel=\"noreferrer\" title=\"Facebook\" aria-label=\"Facebook\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Facebook\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-facebook awb-icon-facebook\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/twitter.com\/share?text=FAQ%20about%20shipment%20changes&amp;url=https%3A%2F%2Foneship.io%2Fus%2Fen%2Ffaq-about-shipment-changes%2F\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Twitter\" aria-label=\"Twitter\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Twitter\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-twitter awb-icon-twitter\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/pinterest.com\/pin\/create\/button\/?url=https%3A%2F%2Foneship.io%2Fus%2Fen%2Ffaq-about-shipment-changes%2F&amp;description=Below%20are%20some%20FAQs%20when%20creating%20shipping%3A%0D%0A%0D%0AA.%20Can%20I%20re-execute%20the%20order%20whose%20shipment%20has%20been%20cancelled%3F%0D%0A%0D%0APlease%20distinguish%20whether%20the%20order%20can%20be%20re-executed%20according%20to%20the%20below%20status.%0D%0A%0D%0AStatus%20where%20shipping%20methods%20are%20changeable%3A%0D%0A%0D%0A%28In%20these%20status%2C%20shipping%20methods%20are%20changeable.%29%0D%0A%0D%0A%20%09Preparing%20%28pending%20%2C%20processing%2C%20pending%20to%20ship%29%0D%0A%20%09Returned%0D%0A%20%09Error%20%28Shipment%20expired%29%0D%0A%0D%0AStatus%20where%20shipping%20methods%20are&amp;media=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Pinterest\" aria-label=\"Pinterest\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Pinterest\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-pinterest awb-icon-pinterest\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1200px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-small:20px;--awb-padding-left-small:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0;--awb-spacing-left-medium:0;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0;--awb-spacing-left-small:0;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color2);--awb-font-size:1.3vw;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto-Bold&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1.2;\"><h2 style=\"text-align: left; margin: 0;\">Related articles<\/h2><\/h2><\/div><div class=\"fusion-title title fusion-title-2 fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-two support-related-post-title\" style=\"--awb-text-color:var(--awb-color2);--awb-font-size:18px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto-Bold&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1.2;\"><h2 style=\"text-align: left; margin: 0;\">Related articles<\/h2><\/h2><\/div><div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-2 support-relatied-post\" style=\"--awb-margin-bottom:1.5vw;--h4_typography-font-family:&quot;Roboto-Bold&quot;;--h4_typography-font-weight:400;--h4_typography-font-style:normal;--h4_typography-font-size:0.9vw;--h4_typography-line-height:1.2;\"><section class=\"fusion-columns columns fusion-columns-2 columns-2\"><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/us\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:50:23+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/us\/en\/shipment-management-instructions\/\">Shipment Management instructions<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/us\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:49:13+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/us\/en\/faq-about-shipment-changes\/\">FAQ about shipment changes<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/us\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:48:02+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/us\/en\/how-to-print-a-single-label\/\">How to print a single label?<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/us\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-29T16:36:57+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/us\/en\/how-to-create-multiple-labels-at-once-bulk-print-labels\/\">How to create multiple labels at once \/ Bulk print labels?<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/us\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:45:15+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/us\/en\/how-to-create-a-tracking-order-bulk-create-tracking-orders-for-non-oneship-shipments\/\">How to create a tracking order \/ Bulk create tracking orders for non-OneShip shipments<\/a><\/h4><\/div><\/article><\/section><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42,46],"tags":[],"class_list":["post-1898","post","type-post","status-publish","format-standard","hentry","category-manage-shipments","category-managing-created-shipments"],"_links":{"self":[{"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/posts\/1898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/comments?post=1898"}],"version-history":[{"count":3,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/posts\/1898\/revisions"}],"predecessor-version":[{"id":2724,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/posts\/1898\/revisions\/2724"}],"wp:attachment":[{"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/media?parent=1898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/categories?post=1898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oneship.io\/us\/en\/wp-json\/wp\/v2\/tags?post=1898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}