{"id":1976,"date":"2023-06-07T14:53:11","date_gmt":"2023-06-07T06:53:11","guid":{"rendered":"https:\/\/notionx.com\/?p=1976"},"modified":"2023-06-13T14:41:21","modified_gmt":"2023-06-13T06:41:21","slug":"order-management-instructions","status":"publish","type":"post","link":"https:\/\/oneship.io\/sg\/en\/order-management-instructions\/","title":{"rendered":"Order Management instructions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:83.2%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Merchants can edit the order&#8217;s content, payment method, delivery method, etc. in [Order Management]. In addition, there are several filters such as order status, shipment status, order source<span class=\"wysiwyg-color-black\">, delivery channel, carriers, etc.,<\/span>\u00a0for merchants to use to filter out specific orders. Various filters could help merchants to more clearly distinguish the order for follow-up processing.<\/p>\n<ul>\n<li><span class=\"wysiwyg-color-blue\"><a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4403544442127-Order-Management-instructions#h_01FACFG9AYRJGADJ5KXW427HCA\" target=\"_self\" rel=\"undefined noopener\">View, edit, and ship orders<\/a><\/span><\/li>\n<li><span class=\"wysiwyg-color-blue\"><a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4403544442127-Order-Management-instructions#h_01FACFGG35J1M4GX9WG08D9GDV\" target=\"_self\" rel=\"undefined noopener\">Search and filter orders<\/a><\/span><\/li>\n<\/ul>\n<h2 id=\"h_01FACFG9AYRJGADJ5KXW427HCA\"><strong>1. View, edit, and ship orders<\/strong><\/h2>\n<h3>View Order<\/h3>\n<p>All orders from the authorized E-Commerce store will be auto-synced to Order Management for you to execute the shipments.<\/p>\n<p>First, click on the &#8220;Shop Order Number&#8221; to quickly view the order&#8217;s content, payment, product information, recipient, and to edit OneShip remarks.<\/p>\n<p><span class=\"wysiwyg-color-red\">Note: To learn more about OneShip remarks please refer to:\u00a0<a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4405481238287\" target=\"_blank\" rel=\"noopener noreferrer\">Differences between SHOPLINE order remarks &amp; OneShip remarks.<\/a><\/span><\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519696825999\/Screen_Shot_2022-03-17_at_1_59_09_PM.jpg\" alt=\"Screen_Shot_2022-03-17_at_1_59_09_PM.jpg\" \/><\/p>\n<p><span class=\"wysiwyg-color-red\"><a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4405481238287\" target=\"_blank\" rel=\"noopener noreferrer\"><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27541%27%20height%3D%27465%27%20viewBox%3D%270%200%20541%20465%27%3E%3Crect%20width%3D%27541%27%20height%3D%27465%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519664077839\/Screen_Shot_2022-03-17_at_1_59_56_PM.jpg\" alt=\"Screen_Shot_2022-03-17_at_1_59_56_PM.jpg\" width=\"541\" height=\"465\" \/><\/a><\/span><\/p>\n<p>You can also edit the header of Order Management to display the preferable columns only.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27578%27%20height%3D%27199%27%20viewBox%3D%270%200%20578%20199%27%3E%3Crect%20width%3D%27578%27%20height%3D%27199%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4842267666831\/Screen_Shot_2022-05-20_at_9_41_46_AM.jpg\" alt=\"Screen_Shot_2022-05-20_at_9_41_46_AM.jpg\" width=\"578\" height=\"199\" \/><\/p>\n<p>Shop Order No. is a mandatory column. Simply select at least 4 more columns to be displayed and click &#8220;Add&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27350%27%20height%3D%27381%27%20viewBox%3D%270%200%20350%20381%27%3E%3Crect%20width%3D%27350%27%20height%3D%27381%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4842277803535\/Screen_Shot_2022-05-20_at_9_43_45_AM.jpg\" alt=\"Screen_Shot_2022-05-20_at_9_43_45_AM.jpg\" width=\"350\" height=\"381\" \/><\/p>\n<p><span class=\"wysiwyg-color-red\">Note:<\/span><\/p>\n<p><span class=\"wysiwyg-color-red\">&#8211; All columns will still show in &#8220;Export Orders&#8221; including the non-display ones.<\/span><\/p>\n<p><span class=\"wysiwyg-color-red\">&#8211; Please remember to refresh the page after editing the header.<\/span><\/p>\n<h3>Edit and Ship Order<\/h3>\n<p>If you want to change the below items before shipping:<\/p>\n<ul>\n<li>Departure address<\/li>\n<li>Recipient information<\/li>\n<li>Product content<\/li>\n<li>Payment method<\/li>\n<li>Delivery method<\/li>\n<\/ul>\n<p>Simply click the &#8220;Ship&#8221; button on the top-right side of the order details.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4525374848399\/Screen_Shot_2022-03-18_at_11.55.42_AM.png\" alt=\"Screen_Shot_2022-03-18_at_11.55.42_AM.png\" \/><\/p>\n<p>Fill in Pickup &amp; Dropoff information (sender and recipient addresses) &gt; Click &#8220;Next&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519860519055\/Screen_Shot_2022-03-17_at_2_30_43_PM.jpg\" alt=\"Screen_Shot_2022-03-17_at_2_30_43_PM.jpg\" \/><\/p>\n<p>Fill in Product info &amp; Parcel &gt; Click &#8220;Next&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519868231567\/Screen_Shot_2022-03-17_at_2.31.38_PM.png\" alt=\"Screen_Shot_2022-03-17_at_2.31.38_PM.png\" \/><\/p>\n<p>Select the preferred carrier &gt; Click &#8220;Ship&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519868915343\/Screen_Shot_2022-03-17_at_2.32.14_PM.png\" alt=\"Screen_Shot_2022-03-17_at_2.32.14_PM.png\" \/><\/p>\n<p><strong><span class=\"wysiwyg-color-red\">Note: Manually create single or bulk shipment is also available in Order Management. For detailed information please refer to:<\/span><\/strong><\/p>\n<ul>\n<li><strong><span class=\"wysiwyg-color-red\"><a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4402638198927\" target=\"_blank\" rel=\"noopener noreferrer\">How do I book for a single shipment?<\/a><\/span><\/strong><\/li>\n<li><strong><span class=\"wysiwyg-color-red\"><a href=\"https:\/\/support.oneship.io\/hc\/en-us\/articles\/4402644543759\" target=\"_blank\" rel=\"noopener noreferrer\">How to create shipments in bulk?<\/a><\/span><\/strong><\/li>\n<\/ul>\n<h3>Archive Order<\/h3>\n<p>Unwanted orders which are not supposed to be shipped such as wrong or test orders can be archived in Order Management. Simply select the order that you wish to archive, then click &#8220;Archive&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27571%27%20height%3D%27337%27%20viewBox%3D%270%200%20571%20337%27%3E%3Crect%20width%3D%27571%27%20height%3D%27337%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4413164192015\/Screen_Shot_2022-01-06_at_4_41_18_PM.jpg\" alt=\"Screen_Shot_2022-01-06_at_4_41_18_PM.jpg\" width=\"571\" height=\"337\" \/><\/p>\n<p>The archived order can also be restored to Order Management by clicking on the Archive tab on Quick View. Simply select the order that you wish to restore, then click &#8220;Restore&#8221;.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27569%27%20height%3D%27330%27%20viewBox%3D%270%200%20569%20330%27%3E%3Crect%20width%3D%27569%27%20height%3D%27330%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4413164203151\/Screen_Shot_2022-01-06_at_4_43_29_PM.jpg\" alt=\"Screen_Shot_2022-01-06_at_4_43_29_PM.jpg\" width=\"569\" height=\"330\" \/><\/p>\n<h2 id=\"h_01FACFGG35J1M4GX9WG08D9GDV\"><strong>2. Search and filter orders<\/strong><\/h2>\n<p>Below are the filters and their contents you can choose in OneShip&#8217;s [Order Management]:<\/p>\n<ol>\n<li>Source Platform (integrated E-Commerce store)<\/li>\n<li>Shop (Your authorized store)<\/li>\n<li>Delivery Channel<\/li>\n<li>Delivery Options<\/li>\n<li>Recipient country\/region<\/li>\n<li>Carriers<\/li>\n<li>Order remarks<\/li>\n<\/ol>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4519896866959\/Screen_Shot_2022-03-17_at_2_41_03_PM.jpg\" alt=\"Screen_Shot_2022-03-17_at_2_41_03_PM.jpg\" \/><\/p>\n<h3>Quick View<\/h3>\n<p>You can click on the category on the tabs on the top of [Order Management] list, to view orders under it. For example, click &#8220;Pending to print&#8221; to filter and quick view all orders whose status is pending to print.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4411386554383\/Screen_Shot_2021-12-10_at_5.49.49_PM.png\" alt=\"Screen_Shot_2021-12-10_at_5.49.49_PM.png\" \/><\/p>\n<h3>Filter orders<\/h3>\n<p>In addition to the quick view, you can also filter orders by clicking on &#8220;Order Status&#8221;, &#8220;Shipment Status&#8221;, and &#8220;Filter&#8221;. You can select a specific condition and content to filter out orders.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4411386356879\/Screen_Shot_2021-12-10_at_5.29.49_PM.png\" alt=\"Screen_Shot_2021-12-10_at_5.29.49_PM.png\" \/><\/p>\n<h3>Search by Order No. \/ Date<\/h3>\n<p>You can also enter the search terms in the search bar to filter through orders by using Keyword, Multiple source search, or Recipient mobile, as well as search by date.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/support.oneship.io\/hc\/article_attachments\/4560709831823\/Screen_Shot_2022-03-24_at_2.45.36_PM.png\" alt=\"Screen_Shot_2022-03-24_at_2.45.36_PM.png\" \/><\/p>\n<p><span class=\"wysiwyg-color-red\">Note: When searching by Order No., please enter the complete number, the result can&#8217;t be found only when entering partial characters. For example, if complete Order No. is &#8220;20211210083629405&#8221;, the order can&#8217;t be found when only entering &#8220;20211&#8221; or &#8220;29405&#8221;.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 80% + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-small:20px;--awb-padding-left-small:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0;--awb-margin-bottom-large:1.5vw;--awb-spacing-left-large:0;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0;--awb-spacing-left-medium:0;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0;--awb-spacing-left-small:0;\" data-motion-effects=\"[{&quot;type&quot;:&quot;&quot;,&quot;scroll_type&quot;:&quot;transition&quot;,&quot;scroll_direction&quot;:&quot;up&quot;,&quot;transition_speed&quot;:&quot;1&quot;,&quot;fade_type&quot;:&quot;in&quot;,&quot;scale_type&quot;:&quot;up&quot;,&quot;initial_scale&quot;:&quot;1&quot;,&quot;max_scale&quot;:&quot;1.5&quot;,&quot;min_scale&quot;:&quot;0.5&quot;,&quot;initial_rotate&quot;:&quot;0&quot;,&quot;end_rotate&quot;:&quot;30&quot;,&quot;initial_blur&quot;:&quot;0&quot;,&quot;end_blur&quot;:&quot;3&quot;,&quot;start_element&quot;:&quot;top&quot;,&quot;start_viewport&quot;:&quot;bottom&quot;,&quot;end_element&quot;:&quot;bottom&quot;,&quot;end_viewport&quot;:&quot;top&quot;,&quot;mouse_effect&quot;:&quot;track&quot;,&quot;mouse_effect_direction&quot;:&quot;opposite&quot;,&quot;mouse_effect_speed&quot;:&quot;2&quot;,&quot;infinite_animation&quot;:&quot;float&quot;,&quot;infinite_animation_speed&quot;:&quot;2&quot;}]\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-sharing-box fusion-sharing-box-1 has-taglines layout-stacked layout-medium-stacked layout-small-stacked\" style=\"background-color:var(--awb-color1);border-color:#dddddd;--awb-margin-bottom:0px;--awb-wrapper-padding-right:0px;--awb-wrapper-padding-left:0px;--awb-border-bottom:1px;--awb-separator-border-color:#cccccc;--awb-separator-border-sizes:0px;--awb-layout:column;--awb-alignment-small:space-between;--awb-stacked-align-small:center;\" data-title=\"Order Management instructions\" data-description=\"Merchants can edit the order&#039;s content, payment method, delivery method, etc. in . In addition, there are several filters such as order status, shipment status, order source, delivery channel, carriers, etc.,\u00a0for merchants to use to filter out specific orders. Various filters could help merchants to more clearly distinguish the order for follow-up processing.\" data-link=\"https:\/\/oneship.io\/sg\/en\/order-management-instructions\/\"><div class=\"fusion-social-networks sharingbox-shortcode-icon-wrapper sharingbox-shortcode-icon-wrapper-1\"><span><a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Foneship.io%2Fsg%2Fen%2Forder-management-instructions%2F&amp;t=Order%20Management%20instructions\" target=\"_blank\" rel=\"noreferrer\" title=\"Facebook\" aria-label=\"Facebook\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Facebook\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-facebook awb-icon-facebook\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/twitter.com\/share?text=Order%20Management%20instructions&amp;url=https%3A%2F%2Foneship.io%2Fsg%2Fen%2Forder-management-instructions%2F\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Twitter\" aria-label=\"Twitter\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Twitter\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-twitter awb-icon-twitter\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/pinterest.com\/pin\/create\/button\/?url=https%3A%2F%2Foneship.io%2Fsg%2Fen%2Forder-management-instructions%2F&amp;description=Merchants%20can%20edit%20the%20order%26%2339%3Bs%20content%2C%20payment%20method%2C%20delivery%20method%2C%20etc.%20in%20.%20In%20addition%2C%20there%20are%20several%20filters%20such%20as%20order%20status%2C%20shipment%20status%2C%20order%20source%2C%20delivery%20channel%2C%20carriers%2C%20etc.%2C%C2%A0for%20merchants%20to%20use%20to%20filter%20out%20specific%20orders.%20Various%20filters%20could%20help%20merchants%20to%20more%20clearly%20distinguish%20the%20order%20for%20follow-up%20processing.&amp;media=\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Pinterest\" aria-label=\"Pinterest\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Pinterest\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-pinterest awb-icon-pinterest\" style=\"color:var(--awb-color8);\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 80% + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-small:20px;--awb-padding-left-small:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0;--awb-spacing-left-medium:0;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0;--awb-spacing-left-small:0;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color2);--awb-font-size:1.3vw;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto-Bold&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1.2;\"><h2 style=\"text-align: left; margin: 0;\">Related articles<\/h2><\/h2><\/div><div class=\"fusion-title title fusion-title-2 fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-two support-related-post-title\" style=\"--awb-text-color:var(--awb-color2);--awb-font-size:18px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto-Bold&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1.2;\"><h2 style=\"text-align: left; margin: 0;\">Related articles<\/h2><\/h2><\/div><div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-2 support-relatied-post\" style=\"--awb-margin-bottom:1.5vw;--h4_typography-font-family:&quot;Roboto-Bold&quot;;--h4_typography-font-weight:400;--h4_typography-font-style:normal;--h4_typography-font-size:0.9vw;--h4_typography-line-height:1.2;\"><section class=\"fusion-columns columns fusion-columns-2 columns-2\"><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/sg\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:41:21+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/sg\/en\/order-management-instructions\/\">Order Management instructions<\/a><\/h4><\/div><\/article><article class=\"post fusion-column column col col-lg-6 col-md-6 col-sm-6\"><div class=\"recent-posts-content\"><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/oneship.io\/sg\/en\/author\/oneshipmaster\/\" title=\"Posts by Web Editor\" rel=\"author\">Web Editor<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2023-06-13T14:36:05+08:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/oneship.io\/sg\/en\/order-and-shipment-status-instructions\/\">Order and Shipment status instructions<\/a><\/h4><\/div><\/article><\/section><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[],"class_list":["post-1976","post","type-post","status-publish","format-standard","hentry","category-viewing-orders"],"_links":{"self":[{"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/posts\/1976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/comments?post=1976"}],"version-history":[{"count":3,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/posts\/1976\/revisions"}],"predecessor-version":[{"id":2713,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/posts\/1976\/revisions\/2713"}],"wp:attachment":[{"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/media?parent=1976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/categories?post=1976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oneship.io\/sg\/en\/wp-json\/wp\/v2\/tags?post=1976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}