HAVI introduction<\/strong><\/h2>\n\n- Temperature-controlled warehouse center is located at the Asia Logistics Hub \u2013 SF Centre with roughly 150,000 ft2.<\/li>\n
- Monitoring and Control System \/ certification\n
\n- Temperature: Automatic temperature monitoring and Computing Center Management System (CCMS)<\/li>\n
- Stock: Warehouse Management System (WMS)\n
\n- Automatically record operation data, provides precise data analysis and reports<\/li>\n
- Clients can track real-time information and inventory level with system integration<\/li>\n<\/ul>\n<\/li>\n
- Security: 24-hour CCTV surveillance system<\/li>\n
- Certification:\n
\n- Cold Store License<\/li>\n
- International Accreditation: PAS 1018:2017<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
- Frozen delivery\n
\n- Temperature sensors and GPS are equipped on refrigerated trucks which help to track the trucks’ temperature and locations.<\/li>\n
- Insulation tools are stringently tested to ensure shipment can be stored in the appropriate temperature during delivery<\/li>\n<\/ul>\n<\/li>\n
- Honor: 2020 China Cold Chain Logistics Company of The Year<\/li>\n<\/ul>\n
Service introduction<\/strong><\/h2>\n\n- Three delivery conditions are available: frozen, chilled and air-conditioned product in HAVI Cold Chain Delivery\n
\n- Frozen (-18 – -15\u00b0C)<\/li>\n
- Chilled (0 – 4\u00b0C)<\/li>\n
- Air-conditioned\uff0817 – 22\u00b0C\uff09<\/li>\n<\/ul>\n<\/li>\n
- 1st mile method:\n
\n- Pick-up at doors<\/li>\n
- Self drop-off to HAVI warehouse<\/li>\n<\/ul>\n<\/li>\n
- Parcel Classification:\n
\n- Refrigerated Delivery Service is applicable to the food category delivery<\/li>\n
- For below parcels, sign of Disclaimer for Loss and Damage of Goods are required:Cake with cream and\/or decorations; Ice-pop, sorbet, ice-cream and the related products; Egg; Live seafood; Chilled poon chai (Excluding frozen poon chai); Frozen dough & sea urchin<\/li>\n
- The below parcels are not applicable for the Refrigerated Delivery Service: Food with strong smell (Excluding parcels with vacuum packaging and no smell afterward); Drug; Vaccine; Reagent; Chemicals; Dry ice and non-food items (such as clothes and paper card etc.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Shipment process<\/strong><\/h2>\nStep 1: Create shipments<\/h3>\n
Click on the \u201c+ Create Shipment\u201d button on the top right of the [Shipment] page, choose to create \u201cPoint to Point order\u201d or \u201cBulk Shipment\u201d.<\/p>\n
![\"Screen_Shot_2021-08-30_at_11.54.31_AM.png\"](\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\")
\nfor step by step instruction please refer to:<\/p>\n
A.\u00a0How do I book for a shipment? Can I create shipments in bulk?<\/a><\/p>\nB.\u00a0How to create shipments in bulk?<\/a><\/p>\nStep 2: Print out waybill and label parcel<\/h3>\n
Select shipment by click on the “square-box” on the left side of OneShip Order No., choose to “Print Label” or “Print Labels in Bulk”.<\/p>\n
<\/p>\n
for step by step instruction please refer to:<\/p>\n
A.\u00a0How to print a single label?<\/a><\/p>\nB.\u00a0How to Create Multiple Labels at Once \/ Bulk Print Label?<\/a><\/p>\nNote: To ensure successful label scanning, please use “label machine and 100x150mm(4x6Inch) thermal label paper” or “A4 blank waybill” to print. If the label cannot be recognized when entering the warehouse, the product will be returned.<\/span><\/p>\nStep 3: Arrange pick-up or drop-off service<\/h3>\n
A. HAVI\u2019s driver Pick-up\u00a0<\/strong><\/p>\nPlease contact HAVI customer service through (852) 2731 2300 before the cut-off time, for better cold chain pickup arrangement.<\/p>\n
\n- You can indicate that it is an\u00a0“<\/span>OneShip customer’s order<\/span>“<\/span>\u00a0when placing an order, for a more effective identification.<\/li>\n
- HAVI customer service will also check the pick-up address with you.<\/li>\n
- Pick-up service is only available for registered industrial\/commercial addresses.<\/li>\n
- It is not applicable for unregistered and non-industrial\/ commercial addresses.<\/li>\n
- At least 5 shipments in each pickup point are required (they can be belong to different temperature deliveries but the total shipment has to be at least 5)<\/li>\n
- Reference Pick-up time slot\uff1a16:00 \u2013 19:00 (HAVI will coordinate with the shipper for the actual pick-up time.)<\/li>\n<\/ul>\n
B. Drop-off to HAVI warehouse\u00a0<\/strong><\/p>\nPlease contact HAVI Cold chain customer service through (852) 2731 2300 in business hours to book the drop-off time slot.<\/p>\n
\n- Business hours: Mon. – Sun. 11:00-16:00<\/li>\n
- Warehouse address: 4\/F, Asia Logistics Hub SF Centre, 36 Tsing Yi Hong Wan Road, Tsing Yi, Hong Kong<\/li>\n
- There will be an entrance fee for self drop-off at HKD 50 per car<\/li>\n<\/ul>\n
Monthly settlement<\/strong><\/h2>\nOneShip charges merchants by monthly settlement\u00a0 according to their usage in the month, the final shipping fee is subject to HAVI.<\/p>\n
Please refer to the table below for price details:<\/p>\n
- \n
- Temperature: Automatic temperature monitoring and Computing Center Management System (CCMS)<\/li>\n
- Stock: Warehouse Management System (WMS)\n
- \n
- Automatically record operation data, provides precise data analysis and reports<\/li>\n
- Clients can track real-time information and inventory level with system integration<\/li>\n<\/ul>\n<\/li>\n
- Security: 24-hour CCTV surveillance system<\/li>\n
- Certification:\n
- \n
- Cold Store License<\/li>\n
- International Accreditation: PAS 1018:2017<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
- Frozen delivery\n
- \n
- Temperature sensors and GPS are equipped on refrigerated trucks which help to track the trucks’ temperature and locations.<\/li>\n
- Insulation tools are stringently tested to ensure shipment can be stored in the appropriate temperature during delivery<\/li>\n<\/ul>\n<\/li>\n
- Honor: 2020 China Cold Chain Logistics Company of The Year<\/li>\n<\/ul>\n
Service introduction<\/strong><\/h2>\n
- \n
- Three delivery conditions are available: frozen, chilled and air-conditioned product in HAVI Cold Chain Delivery\n
- \n
- Frozen (-18 – -15\u00b0C)<\/li>\n
- Chilled (0 – 4\u00b0C)<\/li>\n
- Air-conditioned\uff0817 – 22\u00b0C\uff09<\/li>\n<\/ul>\n<\/li>\n
- 1st mile method:\n
- \n
- Pick-up at doors<\/li>\n
- Self drop-off to HAVI warehouse<\/li>\n<\/ul>\n<\/li>\n
- Parcel Classification:\n
- \n
- Refrigerated Delivery Service is applicable to the food category delivery<\/li>\n
- For below parcels, sign of Disclaimer for Loss and Damage of Goods are required:Cake with cream and\/or decorations; Ice-pop, sorbet, ice-cream and the related products; Egg; Live seafood; Chilled poon chai (Excluding frozen poon chai); Frozen dough & sea urchin<\/li>\n
- The below parcels are not applicable for the Refrigerated Delivery Service: Food with strong smell (Excluding parcels with vacuum packaging and no smell afterward); Drug; Vaccine; Reagent; Chemicals; Dry ice and non-food items (such as clothes and paper card etc.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Shipment process<\/strong><\/h2>\n
Step 1: Create shipments<\/h3>\n
Click on the \u201c+ Create Shipment\u201d button on the top right of the [Shipment] page, choose to create \u201cPoint to Point order\u201d or \u201cBulk Shipment\u201d.<\/p>\n
\nfor step by step instruction please refer to:<\/p>\nA.\u00a0How do I book for a shipment? Can I create shipments in bulk?<\/a><\/p>\n
B.\u00a0How to create shipments in bulk?<\/a><\/p>\n
Step 2: Print out waybill and label parcel<\/h3>\n
Select shipment by click on the “square-box” on the left side of OneShip Order No., choose to “Print Label” or “Print Labels in Bulk”.<\/p>\n
for step by step instruction please refer to:<\/p>\n
A.\u00a0How to print a single label?<\/a><\/p>\n
B.\u00a0How to Create Multiple Labels at Once \/ Bulk Print Label?<\/a><\/p>\n
Note: To ensure successful label scanning, please use “label machine and 100x150mm(4x6Inch) thermal label paper” or “A4 blank waybill” to print. If the label cannot be recognized when entering the warehouse, the product will be returned.<\/span><\/p>\n
Step 3: Arrange pick-up or drop-off service<\/h3>\n
A. HAVI\u2019s driver Pick-up\u00a0<\/strong><\/p>\n
Please contact HAVI customer service through (852) 2731 2300 before the cut-off time, for better cold chain pickup arrangement.<\/p>\n
- \n
- You can indicate that it is an\u00a0“<\/span>OneShip customer’s order<\/span>“<\/span>\u00a0when placing an order, for a more effective identification.<\/li>\n
- HAVI customer service will also check the pick-up address with you.<\/li>\n
- Pick-up service is only available for registered industrial\/commercial addresses.<\/li>\n
- It is not applicable for unregistered and non-industrial\/ commercial addresses.<\/li>\n
- At least 5 shipments in each pickup point are required (they can be belong to different temperature deliveries but the total shipment has to be at least 5)<\/li>\n
- Reference Pick-up time slot\uff1a16:00 \u2013 19:00 (HAVI will coordinate with the shipper for the actual pick-up time.)<\/li>\n<\/ul>\n
B. Drop-off to HAVI warehouse\u00a0<\/strong><\/p>\n
Please contact HAVI Cold chain customer service through (852) 2731 2300 in business hours to book the drop-off time slot.<\/p>\n
- \n
- Business hours: Mon. – Sun. 11:00-16:00<\/li>\n
- Warehouse address: 4\/F, Asia Logistics Hub SF Centre, 36 Tsing Yi Hong Wan Road, Tsing Yi, Hong Kong<\/li>\n
- There will be an entrance fee for self drop-off at HKD 50 per car<\/li>\n<\/ul>\n
Monthly settlement<\/strong><\/h2>\n
OneShip charges merchants by monthly settlement\u00a0 according to their usage in the month, the final shipping fee is subject to HAVI.<\/p>\n
Please refer to the table below for price details:<\/p>\n
- You can indicate that it is an\u00a0“<\/span>OneShip customer’s order<\/span>“<\/span>\u00a0when placing an order, for a more effective identification.<\/li>\n
- Three delivery conditions are available: frozen, chilled and air-conditioned product in HAVI Cold Chain Delivery\n
![\"Screen_Shot_2021-08-30_at_11.54.31_AM.png\"](\"https:\/\/support.oneship.io\/hc\/article_attachments\/4405758202639\/Screen_Shot_2021-08-30_at_11.54.31_AM.png\")
![\"Screen_Shot_2021-08-30_at_12.01.19_PM.png\"](\"https:\/\/support.oneship.io\/hc\/article_attachments\/4405764895119\/Screen_Shot_2021-08-30_at_12.01.19_PM.png\")
<\/p>\n