SF introduction<\/strong><\/h2>\nSF aims to provide customers with one-stop integrated logistics solutions. Apart from high-quality logistics services at the distribution end, SF extends to the production, supply, sales, and distribution process of the front end in the value chain. Being customer-oriented, SF adopts big data analysis to provide one-stop integrated logistics services including warehousing management, sales forecasting and settlement management.<\/p>\n
\n- Support delivery from Hong Kong to Hong Kong, and also to other countries.<\/li>\n
- Convenience store pickup is available.<\/li>\n
- Providing Cash on Delivery, Shipment Protection Plus Service, Pickup Authorization Service and other value-added services.<\/li>\n
- Remote areas: $0 surcharge<\/li>\n<\/ul>\n
Service introduction<\/strong><\/h2>\n1. Service Area<\/h3>\n
Delivery from Hong Kong to Hong Kong<\/p>\n
a. First mile<\/strong><\/p>\n\n- Pick-up at doors<\/li>\n
- Self-drop off to SFHK self-operated network points<\/li>\n<\/ol>\n
b. Last mile<\/strong><\/p>\n\n- Door to door delivery<\/li>\n
- Self pick-up at SFHK self-operated network points<\/li>\n<\/ol>\n
2. Shipping Time<\/h3>\n
Delivery to destination on the same day at the earliest<\/p>\n
3. Delivery Time<\/h3>\n
a. To-door address<\/strong><\/p>\n\n- Industrial and commercial area#: Before 6:00pm on the same day on Monday to Friday<\/li>\n
- Residential area#: Before 8:00pm on the same day on Monday to Friday<\/li>\n<\/ol>\n
b. Self pick-up<\/strong><\/p>\n\n- SFHK self-operated network points\n
\n- SF Business Stations, SF Stores, SF Lockers (SF Service Partners excluded)<\/li>\n<\/ul>\n<\/li>\n
- SF Service Partners\n
\n- Small-sized Chain Stores & Individual Stores.\uff087-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded\uff09<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
4.\u200b\u200b Weight<\/h3>\n
a. Calculation<\/strong><\/p>\n\n- \n
\n- Shipments up to 20kg are calculated in 0.5kg increments, weight in decimal kg will be rounded up to the nearest 0.5kg.<\/li>\n
- Shipments over 20kg are calculated in 1kg increments, weight in decimal kg will be rounded up to the nearest 1kg.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n
b. Limitations<\/strong><\/p>\n\n- Door to door delivery: No restrictions yet, please refer to\u00a0SF Rates<\/a><\/li>\n
- Self pick-up: 20kg or below*<\/li>\n<\/ol>\n
*Note: Small-sized Chain Stores & Individual Stores\u2018 weight limitation may varies.<\/span><\/p>\n5. Formula used to calculate the volumetric weight (KG)<\/h3>\n
Mainland China, Macau and Taiwan:<\/p>\n
Length (CM) x Width (CM) x Height (CM) \u00f7 6,000<\/p>\n
Shipment process<\/strong><\/h2>\nStep 1: Create shipments<\/h3>\n
Click on the \u201c+ Create Shipment\u201d button on the top right of the [Shipment] page, choose to create \u201cPoint to Point order\u201d or \u201cBulk Shipment\u201d.<\/p>\n
![\"Screen_Shot_2021-08-30_at_11.54.31_AM.png\"](\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\")
\nfor step by step instruction please refer to:<\/p>\n
A.\u00a0How do I book for a shipment? Can I create shipments in bulk?<\/a><\/p>\nB.\u00a0How to create shipments in bulk?<\/a><\/p>\nStep 2: Print out waybill and label parcel<\/h3>\n
Select shipment by click on the “square-box” on the left side of OneShip Order No., choose to “Print Label” or “Print Labels in Bulk”.<\/p>\n
<\/p>\n
for step by step instruction please refer to:<\/p>\n
A.\u00a0How to print a single label?<\/a><\/p>\nB.\u00a0How to Create Multiple Labels at Once \/ Bulk Print Label?<\/a><\/p>\nNote: To ensure successful label scanning, please use “label machine and 100x150mm(4x6Inch) thermal label paper” or “A4 blank waybill” to print. If the label cannot be recognized when entering the warehouse, the product will be returned.<\/span><\/p>\nStep 3. Arrange SF Express collection<\/h3>\n
Pick-up at doors<\/strong><\/p>\nOneShip provides several time options when you choose \u201cPick-up at doors\u201d, SF courier will pick it up at your site at the scheduled time.No need to call or send email to confirm the pick-up time.<\/p>\n
Self-drop off to given location<\/strong><\/p>\n\n- \n
\n- SF Business Stations<\/a><\/li>\n
- SF Store<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Specified Send-out Time<\/strong><\/p>\n\n- \n
\n- To-door address in industrial and commercial area#: Orders placed before 12:00 on Monday to Friday; and parcels successfully collected by SF staff before 1:00pm on the same day<\/li>\n
- SF Business Station<\/strong>: Parcels successfully sent out before 12:30pm on Monday to Friday<\/span><\/li>\n
- SF Store<\/strong>: Parcels successfully sent out before 12:00 on Monday to Friday<\/span><\/li>\n
- Saturday, Sunday or Hong Kong public holidays excluded<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Monthly settlement<\/strong><\/h2>\nFreight<\/h3>\n
Please refer to\u00a0SF Standard Shipping Fee<\/a>
\nNo matter you are a prepaid (top-up) or postpaid account, the final shipping fee will be determined by SF Express.<\/p>\nSpecial Price offers<\/h3>\n
a. SF Drop & Pick<\/strong><\/p>\nCustomers can enjoy the first kg preferential price if the Hong Kong domestic shipment (20kg or less) is sent and picked up at any of the SFHK self-operated network points.<\/p>\n
\n- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:<\/strong>\u00a0Weight Limit: 20kg or below<\/li>\n
- Charges<\/strong>:\u00a0SF Drop & Pick<\/a><\/li>\n
- Offer Period:\u00a0<\/strong>Now – 31 Dec 2021<\/li>\n
- Please refer to\u00a0<\/strong>SF Drop & Pick<\/a><\/li>\n<\/ul>\n
Notes:\u00a0SFHK self-operated network points include\u00a0SF Business Stations<\/a>,\u00a0SF Stores<\/a>\u00a0and\u00a0SF Lockers<\/a><\/span><\/p>\n#SF Service Partners – Small-sized Chain Stores & Individual Stores. 7-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded:<\/span><\/p>\nHong Kong – Hong Kong Island<\/a><\/p>\nHong Kong – Kowloon<\/a><\/p>\nHong Kong – New Territories<\/a><\/p>\nHong Kong – Outlying Islands<\/a><\/p>\nSmall-sized Chain Stores & Individual Stores \u2018weight limitation may varies.<\/span><\/p>\nb. E-comm Box | One box, One price<\/strong><\/p>\nThe E-comm Box, which combined professional door-to-door delivery services at an affordable price, whereas customers can also select door-to-door delivery or pick up at any of the SFHK self-operated network points, helps you to expand the E-commerce business opportunities!<\/p>\n
\n- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:\u00a0<\/strong>Weight Limit: 20kg or below<\/li>\n
- Charges:<\/strong><\/li>\n<\/ul>\n
Service introduction<\/strong><\/h2>\n1. Service Area<\/h3>\n
Delivery from Hong Kong to Hong Kong<\/p>\n
a. First mile<\/strong><\/p>\n\n- Pick-up at doors<\/li>\n
- Self-drop off to SFHK self-operated network points<\/li>\n<\/ol>\n
b. Last mile<\/strong><\/p>\n\n- Door to door delivery<\/li>\n
- Self pick-up at SFHK self-operated network points<\/li>\n<\/ol>\n
2. Shipping Time<\/h3>\n
Delivery to destination on the same day at the earliest<\/p>\n
3. Delivery Time<\/h3>\n
a. To-door address<\/strong><\/p>\n\n- Industrial and commercial area#: Before 6:00pm on the same day on Monday to Friday<\/li>\n
- Residential area#: Before 8:00pm on the same day on Monday to Friday<\/li>\n<\/ol>\n
b. Self pick-up<\/strong><\/p>\n\n- SFHK self-operated network points\n
\n- SF Business Stations, SF Stores, SF Lockers (SF Service Partners excluded)<\/li>\n<\/ul>\n<\/li>\n
- SF Service Partners\n
\n- Small-sized Chain Stores & Individual Stores.\uff087-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded\uff09<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
4.\u200b\u200b Weight<\/h3>\n
a. Calculation<\/strong><\/p>\n\n- \n
\n- Shipments up to 20kg are calculated in 0.5kg increments, weight in decimal kg will be rounded up to the nearest 0.5kg.<\/li>\n
- Shipments over 20kg are calculated in 1kg increments, weight in decimal kg will be rounded up to the nearest 1kg.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n
b. Limitations<\/strong><\/p>\n\n- Door to door delivery: No restrictions yet, please refer to\u00a0SF Rates<\/a><\/li>\n
- Self pick-up: 20kg or below*<\/li>\n<\/ol>\n
*Note: Small-sized Chain Stores & Individual Stores\u2018 weight limitation may varies.<\/span><\/p>\n5. Formula used to calculate the volumetric weight (KG)<\/h3>\n
Mainland China, Macau and Taiwan:<\/p>\n
Length (CM) x Width (CM) x Height (CM) \u00f7 6,000<\/p>\n
Shipment process<\/strong><\/h2>\nStep 1: Create shipments<\/h3>\n
Click on the \u201c+ Create Shipment\u201d button on the top right of the [Shipment] page, choose to create \u201cPoint to Point order\u201d or \u201cBulk Shipment\u201d.<\/p>\n
\nfor step by step instruction please refer to:<\/p>\n
A.\u00a0How do I book for a shipment? Can I create shipments in bulk?<\/a><\/p>\nB.\u00a0How to create shipments in bulk?<\/a><\/p>\nStep 2: Print out waybill and label parcel<\/h3>\n
Select shipment by click on the “square-box” on the left side of OneShip Order No., choose to “Print Label” or “Print Labels in Bulk”.<\/p>\n
<\/p>\n
for step by step instruction please refer to:<\/p>\n
A.\u00a0How to print a single label?<\/a><\/p>\nB.\u00a0How to Create Multiple Labels at Once \/ Bulk Print Label?<\/a><\/p>\nNote: To ensure successful label scanning, please use “label machine and 100x150mm(4x6Inch) thermal label paper” or “A4 blank waybill” to print. If the label cannot be recognized when entering the warehouse, the product will be returned.<\/span><\/p>\nStep 3. Arrange SF Express collection<\/h3>\n
Pick-up at doors<\/strong><\/p>\nOneShip provides several time options when you choose \u201cPick-up at doors\u201d, SF courier will pick it up at your site at the scheduled time.No need to call or send email to confirm the pick-up time.<\/p>\n
Self-drop off to given location<\/strong><\/p>\n\n- \n
\n- SF Business Stations<\/a><\/li>\n
- SF Store<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Specified Send-out Time<\/strong><\/p>\n\n- \n
\n- To-door address in industrial and commercial area#: Orders placed before 12:00 on Monday to Friday; and parcels successfully collected by SF staff before 1:00pm on the same day<\/li>\n
- SF Business Station<\/strong>: Parcels successfully sent out before 12:30pm on Monday to Friday<\/span><\/li>\n
- SF Store<\/strong>: Parcels successfully sent out before 12:00 on Monday to Friday<\/span><\/li>\n
- Saturday, Sunday or Hong Kong public holidays excluded<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Monthly settlement<\/strong><\/h2>\nFreight<\/h3>\n
Please refer to\u00a0SF Standard Shipping Fee<\/a>
\nNo matter you are a prepaid (top-up) or postpaid account, the final shipping fee will be determined by SF Express.<\/p>\nSpecial Price offers<\/h3>\n
a. SF Drop & Pick<\/strong><\/p>\nCustomers can enjoy the first kg preferential price if the Hong Kong domestic shipment (20kg or less) is sent and picked up at any of the SFHK self-operated network points.<\/p>\n
\n- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:<\/strong>\u00a0Weight Limit: 20kg or below<\/li>\n
- Charges<\/strong>:\u00a0SF Drop & Pick<\/a><\/li>\n
- Offer Period:\u00a0<\/strong>Now – 31 Dec 2021<\/li>\n
- Please refer to\u00a0<\/strong>SF Drop & Pick<\/a><\/li>\n<\/ul>\n
Notes:\u00a0SFHK self-operated network points include\u00a0SF Business Stations<\/a>,\u00a0SF Stores<\/a>\u00a0and\u00a0SF Lockers<\/a><\/span><\/p>\n#SF Service Partners – Small-sized Chain Stores & Individual Stores. 7-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded:<\/span><\/p>\nHong Kong – Hong Kong Island<\/a><\/p>\nHong Kong – Kowloon<\/a><\/p>\nHong Kong – New Territories<\/a><\/p>\nHong Kong – Outlying Islands<\/a><\/p>\nSmall-sized Chain Stores & Individual Stores \u2018weight limitation may varies.<\/span><\/p>\nb. E-comm Box | One box, One price<\/strong><\/p>\nThe E-comm Box, which combined professional door-to-door delivery services at an affordable price, whereas customers can also select door-to-door delivery or pick up at any of the SFHK self-operated network points, helps you to expand the E-commerce business opportunities!<\/p>\n
\n- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:\u00a0<\/strong>Weight Limit: 20kg or below<\/li>\n
- Charges:<\/strong><\/li>\n<\/ul>\n
- \n
- Pick-up at doors<\/li>\n
- Self-drop off to SFHK self-operated network points<\/li>\n<\/ol>\n
b. Last mile<\/strong><\/p>\n
- \n
- Door to door delivery<\/li>\n
- Self pick-up at SFHK self-operated network points<\/li>\n<\/ol>\n
2. Shipping Time<\/h3>\n
Delivery to destination on the same day at the earliest<\/p>\n
3. Delivery Time<\/h3>\n
a. To-door address<\/strong><\/p>\n
- \n
- Industrial and commercial area#: Before 6:00pm on the same day on Monday to Friday<\/li>\n
- Residential area#: Before 8:00pm on the same day on Monday to Friday<\/li>\n<\/ol>\n
b. Self pick-up<\/strong><\/p>\n
- \n
- SFHK self-operated network points\n
- \n
- SF Business Stations, SF Stores, SF Lockers (SF Service Partners excluded)<\/li>\n<\/ul>\n<\/li>\n
- SF Service Partners\n
- \n
- Small-sized Chain Stores & Individual Stores.\uff087-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded\uff09<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
4.\u200b\u200b Weight<\/h3>\n
a. Calculation<\/strong><\/p>\n
- \n
- \n
- \n
- Shipments up to 20kg are calculated in 0.5kg increments, weight in decimal kg will be rounded up to the nearest 0.5kg.<\/li>\n
- Shipments over 20kg are calculated in 1kg increments, weight in decimal kg will be rounded up to the nearest 1kg.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n
b. Limitations<\/strong><\/p>\n
- \n
- Door to door delivery: No restrictions yet, please refer to\u00a0SF Rates<\/a><\/li>\n
- Self pick-up: 20kg or below*<\/li>\n<\/ol>\n
*Note: Small-sized Chain Stores & Individual Stores\u2018 weight limitation may varies.<\/span><\/p>\n
5. Formula used to calculate the volumetric weight (KG)<\/h3>\n
Mainland China, Macau and Taiwan:<\/p>\n
Length (CM) x Width (CM) x Height (CM) \u00f7 6,000<\/p>\n
Shipment process<\/strong><\/h2>\n
Step 1: Create shipments<\/h3>\n
Click on the \u201c+ Create Shipment\u201d button on the top right of the [Shipment] page, choose to create \u201cPoint to Point order\u201d or \u201cBulk Shipment\u201d.<\/p>\n
\nfor step by step instruction please refer to:<\/p>\nA.\u00a0How do I book for a shipment? Can I create shipments in bulk?<\/a><\/p>\n
B.\u00a0How to create shipments in bulk?<\/a><\/p>\n
Step 2: Print out waybill and label parcel<\/h3>\n
Select shipment by click on the “square-box” on the left side of OneShip Order No., choose to “Print Label” or “Print Labels in Bulk”.<\/p>\n
for step by step instruction please refer to:<\/p>\n
A.\u00a0How to print a single label?<\/a><\/p>\n
B.\u00a0How to Create Multiple Labels at Once \/ Bulk Print Label?<\/a><\/p>\n
Note: To ensure successful label scanning, please use “label machine and 100x150mm(4x6Inch) thermal label paper” or “A4 blank waybill” to print. If the label cannot be recognized when entering the warehouse, the product will be returned.<\/span><\/p>\n
Step 3. Arrange SF Express collection<\/h3>\n
Pick-up at doors<\/strong><\/p>\n
OneShip provides several time options when you choose \u201cPick-up at doors\u201d, SF courier will pick it up at your site at the scheduled time.No need to call or send email to confirm the pick-up time.<\/p>\n
Self-drop off to given location<\/strong><\/p>\n
- \n
- \n
- \n
- SF Business Stations<\/a><\/li>\n
- SF Store<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Specified Send-out Time<\/strong><\/p>\n
- \n
- \n
- \n
- To-door address in industrial and commercial area#: Orders placed before 12:00 on Monday to Friday; and parcels successfully collected by SF staff before 1:00pm on the same day<\/li>\n
- SF Business Station<\/strong>: Parcels successfully sent out before 12:30pm on Monday to Friday<\/span><\/li>\n
- SF Store<\/strong>: Parcels successfully sent out before 12:00 on Monday to Friday<\/span><\/li>\n
- Saturday, Sunday or Hong Kong public holidays excluded<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Monthly settlement<\/strong><\/h2>\n
Freight<\/h3>\n
Please refer to\u00a0SF Standard Shipping Fee<\/a>
\nNo matter you are a prepaid (top-up) or postpaid account, the final shipping fee will be determined by SF Express.<\/p>\nSpecial Price offers<\/h3>\n
a. SF Drop & Pick<\/strong><\/p>\n
Customers can enjoy the first kg preferential price if the Hong Kong domestic shipment (20kg or less) is sent and picked up at any of the SFHK self-operated network points.<\/p>\n
- \n
- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:<\/strong>\u00a0Weight Limit: 20kg or below<\/li>\n
- Charges<\/strong>:\u00a0SF Drop & Pick<\/a><\/li>\n
- Offer Period:\u00a0<\/strong>Now – 31 Dec 2021<\/li>\n
- Please refer to\u00a0<\/strong>SF Drop & Pick<\/a><\/li>\n<\/ul>\n
Notes:\u00a0SFHK self-operated network points include\u00a0SF Business Stations<\/a>,\u00a0SF Stores<\/a>\u00a0and\u00a0SF Lockers<\/a><\/span><\/p>\n
#SF Service Partners – Small-sized Chain Stores & Individual Stores. 7-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded:<\/span><\/p>\n
Hong Kong – Hong Kong Island<\/a><\/p>\n
Hong Kong – Kowloon<\/a><\/p>\n
Hong Kong – New Territories<\/a><\/p>\n
Hong Kong – Outlying Islands<\/a><\/p>\n
Small-sized Chain Stores & Individual Stores \u2018weight limitation may varies.<\/span><\/p>\n
b. E-comm Box | One box, One price<\/strong><\/p>\n
The E-comm Box, which combined professional door-to-door delivery services at an affordable price, whereas customers can also select door-to-door delivery or pick up at any of the SFHK self-operated network points, helps you to expand the E-commerce business opportunities!<\/p>\n
- \n
- Service Advantages:\u00a0<\/strong>Special price specifically for self-pick up and self-drop off<\/li>\n
- Service Area:\u00a0<\/strong>Weight Limit: 20kg or below<\/li>\n
- Charges:<\/strong><\/li>\n<\/ul>\n
- Service Area:\u00a0<\/strong>Weight Limit: 20kg or below<\/li>\n
- Service Area:<\/strong>\u00a0Weight Limit: 20kg or below<\/li>\n
- SF Store<\/strong>: Parcels successfully sent out before 12:00 on Monday to Friday<\/span><\/li>\n
- SF Store<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
- SF Business Stations<\/a><\/li>\n
- Self pick-up: 20kg or below*<\/li>\n<\/ol>\n
- Door to door delivery: No restrictions yet, please refer to\u00a0SF Rates<\/a><\/li>\n
- \n
- Small-sized Chain Stores & Individual Stores.\uff087-Eleven Convenience Stores, Circle K Convenience Stores and Shell Stations are excluded\uff09<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
- SFHK self-operated network points\n
![\"Screen_Shot_2021-08-30_at_11.54.31_AM.png\"](\"https:\/\/support.oneship.io\/hc\/article_attachments\/4405758202639\/Screen_Shot_2021-08-30_at_11.54.31_AM.png\")
![\"Screen_Shot_2021-08-30_at_12.01.19_PM.png\"](\"https:\/\/support.oneship.io\/hc\/article_attachments\/4405764895119\/Screen_Shot_2021-08-30_at_12.01.19_PM.png\")
<\/p>\n